Pure Science RX

Frequently Asked Questions

“IS THERE A DIFFERENCE BETWEEN A COMPOUNDING PHARMACY AND A REGULAR PHARMACY?”

Yes! A compounding pharmacy specially prepares customized prescription medications for patients when a prescriber orders a unique medication formula.

“HOW ABOUT INSURANCE COVERAGE?”

Usually a pharmacy electronically bills for prescriptions through NDC (National Drug Code number) of the prescribed medication. However, compounded prescriptions do not have a recognized NDC. In order to bill your insurance an itemized claim has to be generated and submitted, showing each ingredient's NDC and often several other pieces of information- depending on the insurance company's requirements. Please allow sufficient time since this is a labor intensive process for each claim.

At the moment we are finalizing insurance billing set-up with most plans. However, whether your insurance pays for your compounded medication or not is still up to your insurance and in the event of a rejected claim we can supply you with a Universal Claim Form to submit to your insurance yourself. Reimbursement is not a guarantee. Please check with your insurance company regarding coverage. All other prescriptions (non-compounded prescriptions) will be able to be transmitted for billing electronically as a regular claim. We can bill all your prescription refills on going.

"I AM NOT ABLE TO COME IN WHEN YOU'RE OPEN”

We can ship your medications discretely right to your door! Discounted shipping rates apply for either USPS or UPS. Delivery of medications may also be available in your area. Call the pharmacy and determine if you are in our current delivery area.

Have your prescriber fax in your prescription: 858.312.1130

Remember to include your name, date of birth and phone number to reach you so we can let you know pricing and completion time prior to compounding.

Shipping costs are as follows: First Class: $4.50; Priority: $15; Express: $35

WHAT IS THE COST FOR YOUR BIO-IDENTICAL HORMONE CREAMS?

We use convenient Topiclick dispensers, which (at 2 clicks per day) delivers about 2 months' medication. We customize your dose for Estrogen ( Estradiol, Estriol, Estrone) Progesterone and/ or Testosterone

Each Topiclick costs $49.95 (about 2 months supply)

Important Information

01.Note

Please do not share sensitive information such as personal medical details, refill requests or credit card information via the texting application or contact form on this website. This is not a secure way to receive Personal Healthcare Information (PHI).

02.Patient Health Information Privacy Notice

Please note that we maintain paper & electronic files that may contain private information about you that may include, but are not limited to your name, address, phone number, contact person, height & weight, diagnosis, prognosis, physician(s), prescriptions, plans of service & treatment, vital signs & other clinical impressions, insurance coverage(s), equipment rented & purchased from us, credit card number(s), dates of service, etc. We release, transfer & disclose the above information to, third parties to facilitate appropriate provision & review of services & billing for our clients of record. These files are legal' documents & are also used for education, evaluating the performance of our organization & planning purposes, We have measures in place to protect patient health information as required by law. These measures include, but are not limited to, security- precautions being in place in our buildings, vehicles, billing software, transactions with government entities, vendors, consultants, surveyors, your family or appointed representative & other appropriate parties, transmission of data to third-parties, telephonic & wireless communications, maintenance, retention & destruction of data, etc. You have the right to amend, retract, revoke consent to release, examine or obtain copies of the data that we have in your file & have released to others upon request. You can complain if you feel we have violated your rights by contacting us using the information on the top of this page. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696- 6775, or visiting www.hhs.gov/ocr/privacy/hipaa/ complaints/. We will not retaliate against you for filing a complaint. If you have questions concerning any of the above, please contact our Privacy Officer, Cindy Justice at 1-858-726-2614. Effective 03/01/2021

03.We can ship to the following states:

● Alaska ● Arizona ● California ● Colorado ● Connecticut ● Delaware ● Florida ● Georgia ● Hawaii ● Idaho ● Illinois ● Indiana ● Iowa ● Massachusetts ● Minnesota ● Missouri ● Montana ● Nevada ● New Hampshire ● New Jersey ● New Mexico ● New York ● North Carolina ● North Dakota ● Ohio ● Pennsylvania ● Rhode Island ● South Carolina ● South Dakota ● Texas ● Utah ● Vermont ● Virginia ● Washington ● Wisconsin ● Wyoming ●

FAQ